1. Innovation and quality improvement in service organizations /
Author: guest editors, Alison M. Dean and Ross L. Chapman.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services-- Management.,Customer services-- Quality control.,BUSINESS & ECONOMICS-- Distribution.,BUSINESS & ECONOMICS-- Marketing-- General.,Customer services-- Management.,Customer services-- Quality control.
Classification :
HF5415
.
5
.
I66
2002eb
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